Emergency Contact

If you have an emergency, please call us at (62) 31-297-5300 during business hours or call our after hours emergency phone:

  • +62-21-5083-1000, press 1 for assistance

Our physical address and contact information are:

Jl. Citra Raya Niaga No. 2
Surabaya, Indonesia 60217
Tel: (62) 31-297-5300
Email: SurabayaACS@state.gov

Please see the topics to the right of the page for more information on the type of services we provide during emergency and urgent situations.  Please direct any questions to SurabayaACS@state.gov.