Emergency Message for U.S. Citizens: Bali Airport Re-opens

The U.S. Consulate General in Surabaya alerts U.S. citizens that Indonesian authorities re-opened the Bali airport on November 29 at 3:00 p.m. local time.  However, each airline will make its own determination regarding whether or when to resume flight operations.  Travelers can also exit the island of Bali via the port in Gilimanuk in West Bali, with ferry service to Java.  The airport on the neighboring island of Lombok is also open, though some airlines have cancelled flights.

Mt. Agung remains at Level 4, the highest alert level, and continues to emit ash.

Airport Status: The Bali airport status may change and travellers should check the status of the Bali airport at https://www.bali-airport.com/id and the Lombok airport at: https://lombok-airport.co.id.  Please contact your airline for up to date information on your flight.  Information on the volcano’s latest status can be found on the following websites: https://magma.vsi.esdm.go.id/, http://www.vsi.esdm.go.id/ and https://www.bnpb.go.id/.

Restrictions: The exclusion zone is currently approximately 5 miles (8 km) from the crater, with an increased range of 6.5 miles (10 km) for areas North-Northeast and East-Southeast-Southwest of the volcano.  U.S. citizens are advised to avoid travel to the restricted area around Mt. Agung and monitor local media for updates.  Mt. Agung is approximately 36 miles (58 kilometers) straight-line distance from Ngurah Rai Airport and popular tourist destinations of Kuta and Seminyak.

We encourage U.S. citizens in Bali to notify friends and family of their well-being and to update their status on social media, as well as follow us on Twitter and Facebook for regular information.

Persons with information or questions about U.S. citizens in Bali who require assistance should contact the U.S. Consulate General in Surabaya at +62 31-297-5300, 7:30 a.m. to 4:00 p.m. Monday through Friday or +62 81-133-4183 for after-hours emergencies.

U.S. citizens can also call 1-888-407-4747 toll-free in the United States or 1-202-501-4444 from other countries from 08:00 a.m. to 8:00 p.m. Eastern Standard Time, Monday through Friday.


For further information about security in Indonesia: