Alert – U.S. Embassy Jakarta, Indonesia, April 24, 2020
Event: Health Alert: (COVID-19 Update #37) U.S. Embassy Jakarta, Indonesia
As of April 24, 2020, the Indonesian Ministry of Health has confirmed 7,775 cases of COVID-19 in the country.
In order to limit population movements during the month of Ramadan (mudik), on April 23, 2020, the Government of Indonesia announced the suspension of domestic air travel (charter and commercial) in and out of regions covered by Large-Scale Social Movement Restrictions (PSBB) and COVID-19 red zones. This policy will significantly reduce domestic flights countrywide and eliminate most domestic flights in and out of major airports, including Jakarta and Bali, as of April 25.
This same announcement included significant restrictions on domestic road, rail, and sea transport. International flights, however, are still authorized to operate under this policy and travelers with existing itineraries should reconfirm their departure details with the airline.
We understand that international routes to the United States via Tokyo, Seoul, Doha, and Amsterdam remain operational at this time. However, while international flights remain available, the severe drop in domestic flights is likely to further reduce demand for international flights and we expect that options for returning to the United States will continue to diminish. U.S. citizens who are not prepared to remain in Indonesia indefinitely should make immediate travel arrangements to depart.
The U.S. government does not anticipate arranging repatriation flights from Indonesia at this time. Under the Global Level 4 Health Advisory, we strongly advise U.S. citizens to arrange for immediate return to the United States while there is still an opportunity.
U.S. citizens should consider booking flights to major points of entry into the United States and then arrange for further domestic travel upon arrival. For verified information about the COVID-19 situation in other countries, please visit: https://travel.state.gov/content/travel/en/traveladvisories/COVID-19-Country-Specific-Information.html
On March 25, the U.S. Department of State ordered the departure of Embassy employees’ family members under the age of 21 from Embassy Jakarta, the U.S. Mission to ASEAN, Consulate General Surabaya and Consulate Medan due to evidence of COVID-19 in Indonesia, limited Indonesian medical capacity, and decreased availability of flights out of Indonesia. U.S. Embassy Jakarta, U.S. Consulate General Surabaya, Consular Agency in Bali, and Consulate Medan remain open for Mission-critical functions only. Services for U.S. citizens remain available.
We strongly encourage U.S. citizens, whenever they travel abroad, to enroll their travel plans on www.travel.state.gov using the Smart Traveler Enrollment Program (STEP), and to read the country information found on the site.
The Indonesian Ministry of Health has set up an information hotline regarding the potential for COVID-19 in Indonesia. Details about the information hotline are available on its website and by calling +62-21-5210411 or +62-82-12123119.
Actions to Take:
- Consult the CDC website for the most up-to-date information.
- For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.
- Visit the COVID-19 crisis page on travel.state.gov for the latest information.
- Check with your airlines or cruise lines regarding any updated information about your travel plans and/or restrictions.
- Visit our Embassy webpage for information on conditions in Indonesia.
- Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.
- Seek medical care right away if you believe you may have COVID-19 (or similar symptoms) or were exposed to someone who may have COVID-19 in the last six weeks.
- U.S. Embassy Jakarta, Indonesia
- U.S. Consulate General Surabaya, Indonesia
+62-31-297-5300or +62-21-5083-1000 after hours
- U.S. Consular Agency in Bali, Indonesia
+62-361-233-605 or +62-21-5083-1000 after hours
- For regular updates, follow the U.S. Consulate General in Surabaya on Twitter and Facebook and the U.S. Embassy in Jakarta at Twitter and Facebook
- State Department – Consular Affairs
1-888-407-4747 or 1-202-501-4444
- Follow us on Facebook and Twitter
- Indonesia Country Information
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