Location: Indonesia
Event: The government of Indonesia confirmed cases of COVID-19 in Indonesia, including in Jakarta and Bali. Visitors can expect that local governments may begin to close public places and schools; cancel large gatherings; and limit mass transport. Visit the Indonesian government COVID-19 website for updated information.
We understand that Indonesia’s health system has limited capacity to test for COVID-19 and to manage treatment of persons with COVID-19. The Indonesian Ministry of Health has set up a COVID-19 information hotline at +62-21-5210411 or +62-82-1212119.
The government of Indonesia has implemented enhanced screening and quarantine measures to reduce the spread of COVID-19. Travelers should be prepared for travel restrictions to be put into effect with little or no advance notice. As of March 20, 2020, Indonesia has suspended entry for foreigners using visa exemption and visa on arrival. If you need to travel to Indonesia, you must apply for a visa at an Indonesian Embassy or Consulate and bring a health certificate verifying you have tested negative for COVID-19. The Ngurah Rai International Airport in Bali will be closed on March 25, 2020 due to the Nyepi holiday; this airport closure is an annual event and unrelated to the COVID-19 outbreak. Visit Indonesian Immigration’s website for additional information about current travel restrictions and quarantine measures.
The U.S. Mission in Indonesia has suspended routine consular services. For emergency American Citizens Services, including emergency passports, please visit our website for additional information.
The Department of State has issued a Global Level 3 Health Advisory for COVID-19. Please visit the Travel.State.Gov for more information.
Actions to Take:
- Consult the CDC website for the most up-to-date information.
- For the most recent information on what you can do to reduce your risk of contracting COVID-19 please see the CDC’s latest recommendations.
- Visit the COVID-19 crisis page on travel.state.gov for the latest information for overseas travel.
- Check with your airlines or cruise lines regarding any updated information about your travel plans and/or restrictions.
- Visit our Embassy webpage for information on conditions in Indonesia.
- Visit the Department of Homeland Security’s website on the latest travel restrictions to the United States.
Assistance:
- U.S. Embassy Jakarta, Indonesia
Jalan Medan Merdeka Selatan No. 5
Jakarta Pusat10110
+62-21-5083-1000
JakartaACS@state.gov
https://id.usembassy.gov/ - U.S. Consulate General Surabaya, Indonesia
Jl. Citra Raya Niaga No. 2
Surabaya, Indonesia 60217
+62-31-297-5300 or +62-21-5083-1000 after hours
SurabayaACS@state.gov
https://id.usembassy.gov/embassy-consulates/surabaya/ - U.S. Consular Agency in Bali, Indonesia
Jl. Hayam Wuruk 310, Denpasar 80235, Bali, Indonesia
+62-361-233-605 or +62-21-5083-1000 after hours
CABali@state.gov - State Department – Consular Affairs
1-888-407-4747 or 1-202-501-4444 - Indonesia Country Information
- Follow the U.S. Consulate General in Surabaya on Twitter and Facebook and the U.S. Embassy in Jakarta on Twitter and Facebook.
- Enroll in Smart Traveler Enrollment Program (STEP) to receive Alerts.
