Health Alert (COVID-19 Weekly Update) – U.S. Embassy Jakarta, Indonesia, June 15, 2020
Event: As of June 15, 2020, the Indonesian Ministry of Health has confirmed 38,277 cases of COVID-19 in the country.
Large-Scale Social Movement Restrictions (PSBB) and other measures to mitigate the spread of COVID-19 remain in many areas of the country. While some cities, including Jakarta and Surabaya, are beginning to relax some of these restrictions, U.S. citizens are advised to be aware of and comply with any local regulations in force.
Domestic flights are operating subject to certain restrictions. Those seeking to board domestic transit flights must produce a Health Certificate issued within the last seven days stating they are COVID-19 free and a travel endorsement letter from the Indonesian Foreign Ministry which allows foreigners to board domestic flights (U.S. citizens may obtain this letter by emailing JakartaACS@state.gov). Travelers should be aware that these requirements may be unevenly applied and may change suddenly, and are encouraged to contact the airline to confirm that they have met all requirements for domestic travel.
International commercial flight options remain available from Indonesia albeit at significantly reduced levels. U.S. citizens seeking to depart Indonesia should make their own travel arrangements as soon as practicable unless they are prepared to remain abroad for an extended period.
Our most current information indicates that there are 25 flights over the next week by which U.S. citizens can return from Indonesia to the United States operated by ANA, Japan Airlines, Qatar Airways, Cathay Pacific, Korean Air, Garuda Indonesia, Asiana Airlines:
- 25 from Jakarta (7 via Tokyo, 1 via Osaka, 5 via Doha, 4 via Hong Kong, 6 via Seoul, 2 via Amsterdam)
Garuda international flights require passengers to submit the COVID-19 free certificate valid for 7 days after issuance.
The U.S. government does not anticipate arranging repatriation flights from Indonesia at this time. Under the Global Level 4 Health Advisory, we strongly advise U.S. citizens to arrange for immediate return to the United States while there is still an opportunity.
U.S. citizens should consider booking flights to major points of entry into the United States and then arrange for further domestic travel upon arrival. For verified information about the COVID-19 situation in other countries, please visit: https://travel.state.gov/content/travel/en/traveladvisories/COVID-19-Country-Specific-Information.html.
On March 25, the U.S. Department of State ordered the departure of employee family members under the age of 21 from Embassy Jakarta, the U.S. Mission to ASEAN, Consulate General Surabaya, and Consulate Medan. U.S. Embassy Jakarta, the U.S. Mission to ASEAN, U.S. Consulate General Surabaya, Consulate Medan, and our Consular Agency in Bali remain open for mission-critical functions only. Emergency services for U.S. citizens remain available.
We strongly encourage U.S. citizens, whenever they travel abroad, to enroll their travel plans through STEP, the Smart Traveler Enrollment Program: https://step.state.gov/step/.
The Indonesian Ministry of Health has set up an information hotline regarding the potential for COVID-19 in Indonesia. Check their website (www.kemkes.go.id/) or call +62-21-5210411 or +62-82-12123119.
Economic Impact Payments (EIP)
The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) authorized Economic Impact Payments (EIP) to millions of U.S. citizens and residents. The Internal Revenue Service (IRS) continues to calculate and automatically send EIP to eligible individuals. If you have questions about EIP payments please visit the Economic Impact Payment Information Center website at: https://www.irs.gov/coronavirus/economic-impact-payment-information-center
Actions to Take:
- Check with your airline regarding any updated information about your travel plans and/or travel restrictions.
- Consult the CDC (www.cdc.gov) for the most up-to-date health information on the COVID-19 outbreak.
- Visit the State Department (www.travel.state.gov) for COVID-19 traveler information.
- Consult our Embassy (https://id.usembassy.gov/) for information on conditions in Indonesia.
- Visit the Department of Homeland Security (www.dhs.gov) for the latest on travel restrictions to the United States.
- Seek medical care right away if you believe you may have COVID-19 (or similar symptoms), or if you were exposed to someone who may have had COVID-19.
Contacts for Emergency Assistance:
- U.S. Embassy in Jakarta, Indonesia
- U.S. Consulate General in Surabaya, Indonesia
+62-31-297-5300 or +62-21-5083-1000 after hours
- U.S. Consular Agency in Bali, Indonesia
+62-361-233-605 or +62-21-5083-1000 after hours
- For regular updates, follow the U.S. Embassy in Jakarta on Twitter (https://twitter.com/usembassyjkt) and Facebook (www.facebook.com/usembassyjkt/).
- U.S. Department of State – Bureau of Consular Affairs
1-888-407-4747 or 1-202-501-4444
- Indonesia Country Information
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