Message to U.S. Citizens: Changes to the Main U.S. Embassy and American Citizen Services Phone Numbers

Changes below to the main U.S. Embassy and American Citizen Services phone numbers.  Our street address and the public entrance for consular services remains the same

Embassy of the United States of America
Jalan Medan Merdeka Selatan, No. 5
Jakarta 10110, Indonesia 

The Jakarta Embassy’s phone number for American Citizens Services has changed!  Our new number is +62-21-5083-1155.  In case of an after-hours emergency, please dial +62-21-5083-1000 and press “0” to speak to an operator.

The email for the Jakarta American Citizens Services Unit is the same:

Further Assistance:

  • U.S. State Department – Consular Affairs – 888-407-4747 or 202-501-4444