Hours:
Monday – Friday from 8:00am to 4:00pm. The call center is closed for Indonesian and U.S. holidays.
Telephone:
From Indonesia: +62 21 30717631 and +62 889 7717 0660.
From the U.S.: +1 703 520 2237.
Email:
support-indonesia@ustraveldocs.com
Location:
Jalan Medan Merdeka Selatan No. 5, Jakarta Pusat.