Travel Alert – U. S. Consulate General Surabaya

Travel Alert – U. S. Consulate General Surabaya, Indonesia 13 February 2024

Location: Bali province, Indonesia

Event: On February 14th, 2024, the province of Bali, Indonesia will begin imposing a Tourist Levy upon all foreign citizens arriving in Bali for tourism purposes. The cost of this levy, or tax, is 150,000 Indonesian Rupiah (IDR). U.S. citizens that are subject to this tax are those arriving in Bali using a tourist visa and those seeking a Visa On Arrival (VOA) or electronic Visa On Arrival (eVOA). Payment of the Tourist Levy is recommended to be done prior to arrival in Bali and remitted through the province of Bali’s official “Love Bali” website: https://lovebali.baliprov.go.id./

Several languages are supported on the official “Love Bali” payment portal, including English. Major credit/debit card payment options are supported, and payment can be made in several currencies including U.S. dollars.

Individuals may apply for exemptions to this tourism tax if they have entered Indonesia with a visa other than a tourism visa. Examples of exempted individuals may include but not limited to the holders of various KITAP and KITAS visas and reentry permits, retirement or “golden” visas, and diplomatic/official visas. Per the Bali Provincial Government regulations, exemption of the Tourist Levy must also be applied for at least five days before arrival, and an exemption application may require a PDF scan/photo of a valid visa that demonstrates exemption eligibility. Please apply via the “Love Bali” website and choose the “exemption” option: https://lovebali.baliprov.go.id./

Travelers encountering issues with the Love Bali Tourist Levy website or with other questions are advised to contact the Bali Provincial Government’s corresponding Love Bali office at:

Telephone: +62361-222387 or +62821-5758-6600

Email: lovebali@baliprov.go.id

Actions to Take:

  • Be aware of the tourism levy to be implemented in Bali starting from 14 February 2024.
  • Remit payment or apply for exemption accordingly at least five days in advance of planned travel to Bali.
  • Comply with this Bali province regulation to avoid any future non-compliance consequences imposed by provincial authorities.

Assistance:

U.S. Embassy Jakarta, Indonesia

U.S. Consulate General Surabaya, Indonesia

U.S. Consular Agency in Bali, Indonesia

State Department – Consular Affairs

Indonesia Country Information

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