U.S. Citizen Services

Welcome to American Citizen Services (ACS) for U.S. Mission Indonesia. We provide a range of services and information. All non-emergency consular services, including passport applications, notarizations and reports of birth abroad, require an appointment.  We will not accept walk-ins. This assists us in providing prompt and efficient consular services to American Citizens residing in and visiting Indonesia. We provide American Citizen Services at the U.S. Embassy in Jakarta, the U.S. Consulate General in Surabaya, and the U.S. Consular Agency in Denpasar, Bali. The U.S. government facilities are closed on both Indonesian and U.S. holidays and weekends. Fees (PDF 97 KB) for consular services may be paid in Indonesian Rupiah cash and credit card only.

Below you will find links to popular services we offer at the Embassy or at other government institutions. For a full list of services offered by ACS Units, please click the information A-Z link.

Passports & Citizenship