Passports

Applicants coming to the Consular Section of the U.S. Embassy cannot bring large personal electronic devices to the Embassy. Those items include but are not limited to: laptops, iPads, tablet devices, handheld gaming devices, cameras, and digital watches.  The Embassy local guard force cannot store laptops and large electronic devices for customers. Please make arrangements to leave large devices elsewhere before arriving at the U.S. Embassy to avoid inconveniences. 

Effective April 2, 2018, the passport execution fee will increase by $10.  The $10 execution fee increase applies to U.S. passport applicants using the DS-11 form including: first-time applicants over age 16, children under age 16, and applicants who reapply after reporting their previous passport lost or stolen.  The $10 fee increase does not apply to adults eligible to renew their passport using the DS-82 form.  The Department of State published a Final Rule confirming this fee change on January 31, 2018.  Please see schedule of fees for consular services (MS Word – 18 KB).

Beginning November 1 2016, you must remove your eyeglasses for U.S. passport and visa photos.

We are changing our policy to enhance the security of the application process and verify your identify faster. We want to ensure you have fewer delays in the application process. Last year, more than 200,000 passport customers submitted poor quality photos which we couldn’t accept. We put these passport applications on hold because we couldn’t clearly identify the customer from their photo.

The main reason we couldn’t accept passport photos last year was issues with eyeglasses. For example, your eyeglasses may cause glare on the lens. Glasses may also create shadows on your face or block a portion of your eyes. A new passport photo without eyeglasses may also help you move faster through U.S. ports of entry especially when your U.S. passport is verified electronically.

You may wear glasses for U.S. passport and U.S. visa photos if you have a medical issue such as recent surgery requiring eyeglasses to protect your eyes.

If you must wear eyeglasses for medical reasons, you’ll need to obtain and submit a signed statement with your application from a medical professional or health practitioner (such as a surgeon or ophthalmologist) in these cases.

See the full information on photos here: https://travel.state.gov/content/passports/en/passports/photos/photo-examples.html

The U.S. Embassy in Jakarta, the U.S. Consulate in Surabaya and the U.S. Consular Agency in Bali processes full and limited-validity (emergency) U.S. passports.  Passport services are scheduled by appointment.  Select the below category for more information.

FOLLOW THESE INSTRUCTIONS ONLY IF YOU STILL HAVE YOUR CURRENT PASSPORT BOOK IN YOUR POSSESSION. OTHERWISE, PLEASE FOLLOW THE INSTRUCTIONS TO REPLACE A LOST/STOLEN PASSPORT.

  1. Make an appointment.
  2. PRINT a hard copy, complete and sign Form DS-82 (PDF – 89KB) and bring it to the appointment. (If you do not have access to the necessary technology, you may obtain a blank copy of the form in our office on your appointment date)
  3. Bring the following to the appointment:
    • Form DS-82
    • Your current U.S. passport
    • Passport photo
    • Fee of $110, payable in Indonesian Rupiah cash or by credit card only
    • Bring a good photo copy of all original documents required.
    • OPTIONAL: If your name has changed, an original or certified marriage certificate or court order

We will notify you by email when the new passport arrives, usually in about two weeks. If you will come collect the new passport in person, then you may retain and continue using the old passport in the interim.

IMPORTANT NOTE: If this is your first adult passport (first passport renewal after your 16th birthday), then use Form DS-11 (PDF – 102KB) instead of DS-82. The fee for first-time adult passports is $135. It is recommended that at least one parent appear in person with children ages 16 and 17.

FOLLOW THESE INSTRUCTIONS ONLY IF YOU STILL HAVE YOUR CURRENT PASSPORT BOOK IN YOUR POSSESSION. OTHERWISE, PLEASE FOLLOW THE INSTRUCTIONS TO REPLACE A LOST/STOLEN PASSPORT.

  1. Make an appointment.
  2. PRINT a hard copy and complete Form DS-11 (PDF – 102KB) without signing it. Do not submit it electronically. (If you do not have access to the necessary technology, you may obtain a blank copy of the form in our office on your appointment date)
  3. Bring the following to the appointment:
    • Form DS-11
    • The child and both parents
    • The child’s current U.S. passport
    • Evidence of your parental relationship (copy of U.S. birth certificate or Consular Report of Birth Abroad or adoption decree or foreign birth certificate with official English translation)
    • Passport photo 
    • “Progression photos” of the child covering the period from the issue date of the current passport to present (A minimum of one picture per year is recommended; we will return the photos to ) and/or school records/report book.
    • U.S. passport or other government-issued identification for both parents
    • Fee of $115, payable in Indonesian Rupiah cash or by credit card
    • Bring a good photo copy of all original documents required.

IMPORTANT: Obtaining or renewing a passport for a minor is a process that requires two-parent consent. We understand that circumstances may prevent one parent from attending the appointment. To ensure that the absent parent consents to the issuance/renewal of a U.S. passport for the child, the application packet must include a completed and notarized Form DS-3053 (PDF – 52KB) as well as a clear photocopy of the front/back of the non-appearing parent’s government-issued photo identification. DS-3053 can be notarized by appointment at the U.S. Embassy (free-of-charge), or by an Indonesian notary public.

We will notify you by email when the new passport arrives, usually in about two weeks. If you will come collect the new passport in person, then you may retain and continue using the old passport in the interim.

New parents normally apply for a child’s Consular Report of Birth Abroad (CRBA) and U.S. passport at the same time. For information about the process, please see Birth of a U.S. Citizen.

The loss of a valid U.S. passport is a serious matter. After making every attempt to recover the missing passport, please obtain a police report from the Indonesian Police station closest to where the event took place.

To replace a passport, you must appear in person at the U.S. Embassy in Jakarta (jakartaacs@state.gov) or U.S. Consulate General in Surabaya (consurabaya@state.gov).  call or email us for appointment.

  1. Make an appointment. (Appointments are recommended but not required if you have an urgent need for a replacement passport and can show proof of imminent travel.)
  2. PRINT a hard copy and complete Form DS-11 (PDF – 102KB) without signing it. Do not submit it electronically. (If you do not have access to the necessary technology, you may obtain a blank copy of the form in our office on your appointment date)
  3. PRINT a hard copy and complete Form DS-64 (PDF – 52KB) without signing it. Do not submit it electronically. (If you do not have access to the necessary technology, you may obtain a blank copy of the form in our office on your appointment date)
  4. Bring the following to the appointment:
  • Form DS-11
  • Form DS-64
  • Original police report documenting the loss/theft
  • A photocopy of your current U.S. passport, if available
  • A valid photo ID, if available
  • Passport photo
  • Fee of $145, payable in Indonesian Rupiah cash or by credit card

We will notify you by email when the new passport arrives, usually in about two weeks.

If you have an urgent need for a replacement passport and can show proof of imminent travel, we may be able to issue you an “emergency passport” while you wait or within 24 hours. Please note that an emergency passport has a limited validity period of up to one year and may be replaced (free-of-charge) with a full-validity passport within that time.

After receiving the new passport, please take it to the Indonesian Directorate General of Immigration to replace the Indonesian entry stamp/visa. Our office will provide you with a letter to facilitate the replacement visa.

The loss of a valid U.S. passport is a serious matter. After making every attempt to recover the missing passport, please obtain a police report from the Indonesian Police station closest to where the event took place.

To replace a passport, the child and both parents must appear at the U.S. Embassy in Jakarta (jakartaacs@state.gov) or U.S. Consulate General in Surabaya (consurabaya@state.gov).  Call or email us for appointment.

  1. Make an appointment. (Appointments are recommended but not required if you have an urgent need for a replacement passport and can show proof of imminent travel.)
  2. PRINT a hard copy and complete Form DS-11 (PDF – 102KB) without signing it. Do not submit it electronically. (If you do not have access to the necessary technology, you may obtain a blank copy of the form in our office on your appointment date)
  3. PRINT a hard copy and complete Form DS-64 (PDF – 52KB) without signing it. Do not submit it electronically. (If you do not have access to the necessary technology, you may obtain a blank copy of the form in our office on your appointment date)
  4. Bring the following to the appointment:
    • Form DS-11
    • Form DS-64
    • The child and both parents
    • Original police report documenting the loss/theft
    • A photocopy of the child’s current U.S. passport, if available
    • Evidence of your parental relationship (copy of U.S. birth certificate or Consular Report of Birth Abroad or adoption decree or foreign birth certificate with official English translation)
    • Passport photo
    • “Progression photos” of the child covering the period from the issue date of the current passport to present (A minimum of one picture per year is recommended; we will return the photos to)
    • U.S. passport or other government-issued identification for both parents
    • Fee of $115, payable in Indonesian Rupiah cash or by credit card

IMPORTANT: Obtaining or renewing a passport for a minor is a process that requires two-parent consent. We understand that circumstances may prevent one parent from attending the appointment. To ensure that the absent parent consents to the issuance/renewal of a U.S. passport for the child, the application packet must include a completed and notarized Form DS-3053 (PDF – 52KB) as well as a clear photocopy of the front/back of the non-appearing parent’s government-issued photo identification. DS-3053 can be notarized by appointment at the U.S. Embassy (free-of-charge), or by an Indonesian notary public.

We will notify you by email when the new passport arrives, usually in about two weeks.

If you have an urgent need for a replacement passport and can show proof of imminent travel, we may be able to issue you an “emergency passport” while you wait or within 24 hours. Please note that an emergency passport has a limited validity period of up to one year and may be replaced (free-of-charge) with a full-validity passport within that time.

After receiving the new passport, please take it to Indonesian Directorate General of Immigration to replace the Indonesian entry stamp/visa. Our office will provide you with a letter to facilitate the replacement.