The U.S. Embassy and Consulates in Indonesia do not handle issues related to Social Security or other U.S. government benefits. U.S. citizens seeking assistance related to federal benefits and services (Social Security Administration, Internal Revenue Service, Veteran’s Affairs, etc.) must contact the Federal Benefits Unit (FBU) in Embassy Manila.

Travel to Manila is not necessary in order to receive assistance. You can contact the FBU via their Online Inquiry Form or by the mail, phone, and fax links listed below. U.S. diplomatic posts in Indonesia can certify or notarize documents that may be requested by the FBU.

MAIL: Social Security Administration
U.S. Embassy – Manila
1201 Roxas Boulevard, Ermita
Manila, Philippines 0930

PHONE: (+632-5301-6200), from 8:00 – 11:00 a.m. (Manila Time) every Tuesday and Thursday, except on U.S. and Philippine Holidays 

FAX: +632-8708-9714

For additional information, please visit the FBU’s website at https://ph.usembassy.gov/services/social-security.