Executive Order on Visas
- Urgent notice: A U.S. Executive Order signed on March 6 affects visa applicants who are nationals of Iran, Libya, Somalia, Sudan, Syria and Yemen. If you are a national of one of these countries, please review the information at this link https://travel.state.gov/content/travel/en/news/important-announcement.html before paying an MRV fee, scheduling an interview appointment, or attending your interview.
Starting November 1, 2016, eye glasses will no longer be allowed in visa photos. For further details on photo requirements please visit: https://travel.state.gov/content/visas/en/general/photos.html.
As of November 29, 2016, Chinese citizens with 10-year B1, B2 or B1/B2 visas in Peoples’ Republic of China passports are required to update their biographical and other information from their visa application through the Electronic Visa Update System (EVUS) before travelling to the United States. This update must be done every two years, or upon getting a new passport or B1, B2, or B1/B2 visa, whichever occurs first.
EVUS enrollment is available at www.EVUS.gov. There is currently no fee for EVUS enrollment. Until a fee is implemented, travelers can enroll in EVUS without charge. The Department of Homeland Security, Customs and Border Protection (CBP) will keep visa holders informed of new information at www.cbp.gov/EVUS.
Visa applicants in Indonesia may apply for a visa to the United States at the U.S. Embassy in Jakarta or at the U.S. Consulate in Surabaya.
The consular sections for U.S. Mission Indonesia is responsible for providing visa services to those seeking to enter the United States for a temporary period and for those wishing to take up indefinite or permanent residence in the United States.
Entering the U.S.
When you pick up your visa:
Please check the accuracy of all the data on your visa, including name, date of birth, passport number, gender, and photo. Please tell us of any errors before you travel to the United States.
What is a visa?
A visa allows the bearer to seek entry to the U.S. to perform certain activities, e.g. tourism, study, research, according to the visa classification. A visitor (B) visa is only for temporary non-working business or pleasure visits, and a return to your home overseas. A B visa is not for study, work or eventual residence in the U.S. A valid visa is no guarantee of entry to the U.S. An immigration inspector of the U.S. Department of Homeland Security (DHS), Customs and Border Protection (CBP), determines if, under what conditions and for how long, a visa holder may enter the U.S., see For International Visitors.
Visa Validity and Duration of Stay in the United States:
The visa expiration date equals the last day you may use it to seek entry to the United States. The expiration date is not the last day you are allowed to remain in the United States. The U.S. Department of Homeland Security (DHS) Customs and Border Protection (CBP) inspector will decide your length of stay using an Arrival-Departure Record (I-94 and I-94W) and affix it to your passport. If you violate the terms of your visa or entry you may be deported or barred from the United States. Please see Visit the US for information on extension of stay. A valid visa is not a guarantee of entry into the United States. The CBP inspector determines if, under what conditions and for how long, a visa holder may enter the United States, see For International Visitors.
When you enter the United States, the CBP inspector will take your photo and scan your fingerprints again.
How to Apply
Please follow the five steps below regarding the visa application. If you are renewing your visa, please read about the Interview Waiver Program to learn whether you can renew your visa without personally appearing for an interview.
- Pay the NIV application fee
- Complete the Nonimmigrant Visa Electronic Application (DS-160)
- Schedule your appointment
- Gather required documents to bring to your appointment
- Personally appear at the embassy or consulate with DS-160 confirmation page, appointment confirmation page, one recent photograph (taken within the last 6 months), your current passport and all previous passports and any other required documents depending on the category of visa for which you are applying.
Note: Citizens of certain countries may qualify to travel to the United States without a visa. For more information, please visit: Visa Waiver Program.
- Pay the nonrefundable NIV application fee
Pay the NIV application fee by Electronic Funds Transfer (EFT) from an Indonesian Rupiah bank account, or through cash payment at any CIMB Niaga bank in Indonesia.
Important Notice: Not all Indonesian banks can process EFTs online. If your bank does not include Bank of America on its online beneficiary list, you may visit the nearest branch to pay via EFT.
- Bearers of diplomatic passports applying for any visa, and applicants for A, G, C-3, NATO and J visas (only if participating in official U.S. Government sponsored exchanges) are not required to pay an application fee.
- For detailed instructions on how to pay the visa application fee please see: http://ustraveldocs.com/id/id-niv-paymentinfo.asp.
2. Complete the Nonimmigrant Visa Electronic Application (DS-160)
Fill out the Online Nonimmigrant Visa Electronic Application (DS-160) and print out the confirmation page to bring to your appointment. The DS-160 confirmation page must be printed on letter-sized or A4 paper in portrait format on a high-resolution printer, so that Consular staff can scan the barcode at the time of your appointment.
While working on your DS-160 online, save a copy to your computer’s hard-drive often. Fill out all required information completely and correctly, including selecting the appropriate NIV Classification. Embassy staff will verify your online DS-160 when you check-in for your appointment. If your DS-160 is incomplete, or if it contains more than two errors, your appointment will be postponed. There is no way to correct or add data to an incomplete DS-160 at the Embassy. Follow these suggestions to avoid common mistakes:
- Do NOT enter a space between the letter and digits of your Indonesian passport number. Passport numbers must be entered as R000000, NOT R 000000 (note the presence of an extra space in the second example).
- Use the dropdown menu for the full/correct name of the city where your passport was issued as it is listed in your passport, e.g. Jakarta Pusat or Soekarno Hatta, NOT Jakarta.
- Choose the correct visa class, i.e., if you are a student you are likely an F1 visa applicant. See our NIV Classification page.
- You must note if you have ever been refused a U.S. visa in the past.
- All applicants must complete the education and previous work experience sections of the DS-160 application.
- It is required that applicants who are employed to fill out monthly income in local currency.
3. Schedule your Appointment
If you are renewing your visa, you may qualify for the interview waiver program and do not need to appear in person for an interview. Please read about the Interview Waiver Program to determine whether you qualify. Appointments are offered weekdays at 7:00am and 9:00am except for certain U.S. and Indonesian holidays.
Log on to our online appointment system at http://www.ustraveldocs.com/id/ to schedule your appointment by clicking “Go to Schedule Appointment” and following the instructions.
- Schedule one appointment for each applicant, including children.
- Applicants younger than 14 years old or, older than 80 years old are not required to appear in person for an appointment. An immediate relative (parent, spouse or child) may present the completed NIV application on their behalf. Other persons who are not applying themselves and who are not representing immediate family members will be denied entry for space and security reasons.
- Apply early! We work hard to keep down interview wait times, but wait times often increase during busy travel periods. We strongly suggest applicants apply at least 30 days in advance of their scheduled departure date to the United States, so they can receive their visas well before their planned travel to the United States.
- Print your appointment confirmation page and bring it to your appointment.
4. Gather the required documents to bring to your appointment
Each NIV applicant must bring the following documents:
- Appointment confirmation page
- Passport valid for 6 months beyond your initial entry into United States
- Receipt from CIMB Niaga Bank or from the bank where you made the EFT payment.
- DS-160 confirmation page printed out on letter or A4 paper in portrait format
- One front-view, color 5cm x 5cm digital image photograph with a white background. The photo should be taken within the last 6 months. See Photo Specifications.
- Students or exchange visitors (visa class F, M and J):
- Original I-20, I-20M or DS-2019,
- SEVIS fee receipt, paid at Student and Exchange Visitor Program: SEVIS I-901 Fee,
- Proof of funds to pay at least the first year’s study and living costs
- Temporary workers or intra-company transferees (visa class H, L, O, P or Q)
- notice of action (I-797)
- If you were previously in the United States, any documents attesting to your immigration or visa status, particularly any official documents from the Department of Homeland Security (DHS).
- Criminal/court records pertaining to any arrest or conviction anywhere, even if you completed your sentence or were later pardoned
- Parents applying for minor children should bring their family cards and birth certificates
The following documents are not required by regulation, but may allow the adjudicating officer to evaluate your application more quickly. Please bring originals, not copies:
- Proof of income, pay slips, tax payments, property or business ownership, or assets, such as bank books, bank statements or certificates of deposit.
- Letter from employer detailing your position, salary, how long you have been employed; any authorized vacation; and the business purpose, if any, of your U.S. travel.
- Travel itinerary for your planned trip.
- Personally appear for your appointment
Your visa interview with a U.S. consular officer is the last step in the visa application process. All non-immigrant visa applicants must appear in person for their appointment except for applicants who qualify for the Interview Waiver program and applicants in the following visa classes: A1, A2, G1, G2, G3, G4, NATO and C3.
For U.S. Embassy Jakarta applicants only: Report to the front gate of U.S. Embassy Jakarta, Jalan Medan Merdeka 5, no earlier than 15 minutes prior to your appointment. At the end of your visa interview, you will receive one of these following colored documents:
- White: Your visa application is approved and explaining how to collect your passport with the US visa.
- Green: You are asked to provide more information before the consul can make a final decision.
- Yellow: Your case requires additional processing and we will contact you when it is complete. Additional processing can take a few days to a few months. Most administrative processing is finalized within 60 days, although the length of processing time will vary based on the circumstances of each case.
- Pink, stating that you are currently ineligible for the nonimmigrant visa you applied for.
- Blue: Your visa application is incomplete, please return with the completed application.
For U.S. Consulate Surabaya applicants only: Visa applicants will be allowed into the consular waiting room at 07:45 am. Any applicants that arrive late after 09:30 am will have to reschedule their visa appointment.
Additional advice about the nonimmigrant visa appointment
- Don’t be nervous. Our goal is to politely and efficiently process your NIV. Please remember that over 90% of Indonesian applicants qualify for non-immigrant visas.
- You don’t need a letter of guarantee. Under U.S. law, no one in Indonesia, the U.S. or elsewhere, regardless of their relationship to the applicant or their rank, can guarantee you for a U.S. visa. Each applicant is considered based on his or her own situation.
- Do not present false documents or statements, or use a fixer or facilitator. Each applicant is personally responsible for the entire nonimmigrant visa application, documents and statements, even if another person helps prepare your application. Making false statements to a U.S. government official is a felony and you will be permanently ineligible for a U.S. visa. In addition, any NIV applicant who gives false documents is turned over to Indonesian police.
- Remember that a visitor (B) visa is only for a brief, temporary stay in the United States. It does not give the applicant the right to work, study, reside or change to some other status. There are specific visas for other purposes, and U.S. law requires that you enter the United States with the correct visa in hand.
- Come by yourself. Family, friends, co-workers or employers (including U.S. citizens) who are not applying for a visa themselves will not be allowed to enter the Embassy facility with you.
- Applicant may be accompanied by one additional person in the event that they are :
- over 79 years old
- under 18 years old
- need a translator
- a domestic helper accompanied by employer
Security at U.S. Consular Facility
Entry to all U.S. government facilities is strictly controlled, similar to that encountered in international air travel. Please do not bring the following items as there are no storage lockers at or near the embassy or consulate.
- All battery operated or electronic gadgets such as mobile phones, digital diaries, digital watches, pagers, cameras, audio/video cassettes, compact discs, MP3’s, floppies, laptops, palmtops or portable music players.
- All large, bulky bags, such as travel bags, over the shoulder purses, backpacks, briefcases, or suitcases. Please limit your hand-carry items to a small purse and plastic folder containing your application documents.
- Any food or consumable. Drinking water is available. Small snacks are also available for purchase at the U.S. Embassy in Jakarta
- Sealed envelopes or packages.
- Cigarettes / cigars / match boxes / lighters / other flammables.
- Any sharp objects such as scissors, knives of any size or nail files.
- Weapons or explosive material of any kind.
The list provided above is not exhaustive. All persons and their belongings are subject to search. Other items may be prohibited based on security staff discretion. There is no facility at the Embassy to store prohibited items.
For information on how to contact the call center, please visit: Contact Us.
NIV fees are set by U.S. law. Please see this page for the latest NIV fees.
Please note the following:
- All NIV application fees are nonrefundable, regardless of the application outcome.
- All fee payments even in error or in duplicate are final and nonrefundable.
- The applicant bears sole responsibility for ensuring the accuracy of any fee paid.
- Safeguard your visa fee receipts.
- Lost, inaccurate or incomplete receipts will require the applicant to pay the fee in full again.
- Complete fee receipts must be presented at the time of your visa appointment.
- If you later find your lost fee receipts, or learn that you made an erroneous or duplicate payment, you will not receive a refund.
|Beginning on November 1, 2016, the U.S. Department of State will no longer accept photographs of applicants wearing eyeglasses, except in rare, medically-documented circumstances.|
Visa and passport photographs must:
- Not be digitally scanned, altered or retouched.
- Be full face and front view.
- Be on white background. Your photos or digital image must be clear, in color, reproducing skin tones accurately.
- Be printed on glossy paper.
- Be less than last six months old.
- Measure 2 by 2 inches (50 mm square) with the head centered in the frame, between 1 inch to 1 3/8 inches (25 mm to 35 mm) with the eye level between 1 1/8 inch to 1 3/8 inches (28 mm and 35 mm) from the bottom of the photo.
- Show the applicant’s head, including full face and hair, from the crown of the head to the tip of the chin on top and bottom, and hairline side-to-side.
- Not include sunglasses or other face coverings except for an eye patch, if medically required.
- Not contain a traditional or religious facemask or veil that prevents adequate identification (example: Burqa). Note: Applicants are not prohibited from wearing a hijab or veil for visa photos, but the photo must show the applicant’s hairline.
- Not contain hats for military, airline or other uniformed personnel.
- Contain only one applicant. No group photos. A child’s photo must contain no one else.
For more information on visa photo requirements, please visit: http://travel.state.gov/content/visas/english/general/photos/photo-page.html.
Relax and Look Natural
Be sure to have a natural expression on your face when you take your photo. Photos should not be photoshopped and your hairline should be visible.
INTERNET AND PHOTOGRAPHS.
Many internet cafes and photo studios located at Jalan Sabang.
In order to make an emergency visa appointment, first follow the instructions for making a regular appointment through our website at your desired location (U.S. Embassy Jakarta or U.S. Consulate General Surabaya). Please visit the link below to make an appointment:
A domestic helper may be eligible for a business visitor (B1) or diplomatic (A3 or G5) nonimmigrant visa (NIV) to accompany certain U.S. citizens, or non U.S. employers, temporarily assigned to the United States. These NIVs are only for limited duration, nonpermanent stays in the United States. In addition to all normal visa requirements, noted elsewhere on How to Apply for a U.S. Visa, the domestic helper and the employer both must sign and bring to the domestic helper’s NIV appointment a work contract as described below, which the domestic helper must carry with him/her while in the U.S. Individuals going to the United States as domestic helpers are asked to read this pamphlet about their rights in the United States under the Wilberforce Trafficking Victims Act.
For information on the visa application process, please visit: How to Apply for a U.S. Visa.
The employer must accompany to the interview any B1 applicant who has never previously traveled to the United States. The employer will be asked questions about the contract and the B1’s application by a U.S. consular officer.
In addition, domestic helpers of diplomats (A3) and international organization employees (G5), must first be registered by their employer with the Office of Foreign Mission Management Information System (TOMIS) of the Department of State before applying for a visa. Click for details of TOMIS registration. They must then contact JakConsul@state.gov to schedule an appointment for an in-person interview. For more information on A3 and G5 visas, please visit the Government Visa Program (GVP) menu in this website.
Important Points to Remember:
- While in the U.S., employers must comply with U.S. labor laws.
- The burden of proof to qualify for a visa rests solely with the visa applicant. Each applicant must qualify on their own.
- No one can act as a guarantor or provide any assurance of visa eligibility for another person.
- Everyone is encouraged to apply well in advance of their intended date of travel to the U.S.
- Domestic helpers must read and understand this pamphlet (PDF 2 MB).
If you are a domestic employee and wish to apply for a B-1 visa, you must demonstrate that:
- The purpose of your trip is to enter the United States for work as a domestic employee
- You plan to remain in the U.S. for a specific, limited period of time
- Your employer meets certain qualifications
- You have evidence of compelling social and economic ties abroad
- You have a residence outside the United States as well as other binding ties that will ensure you return abroad at the end of your contract.
General Nonimmigrant Visa Requirements:
For B-1 visa applicants:
- Complete the Nonimmigrant Visa Electronic Application (DS-160)
- Pay the NIV application fee by Electronic Funds Transfer (EFT) from an Indonesian Rupiah bank account, or through cash payment at any CIMB Niaga bank in Indonesia.
- Schedule your appointment
- Personally appear at the U.S. Embassy or U.S. Consulate with the DS-160 confirmation page, appointment confirmation page, one recent photograph size 5 X 5cm on white background, your current passport and all previous passports and any other required documents depending on the category of visa for which you are applying.
- A copy of your employer’s visa or other method they will use to enter the United States (their Visa Waiver country passport or U.S. passport)
- An employment contract, signed by both you and your employer, which meets all requirements
NOTE: For the Renewal of B1 visa, the employer is not required to be present.
For A-3 and G-5 visa applicants:
An A-3 or G-5 visa may be issued to an applicant who is the personal employee of an alien of a foreign mission in the United States in the A-1 or A-2 or (in a G-5 case) the G-1, G-2, G-3 or G-4 visa category. U.S. law requires that domestic workers be properly registered with the Office of Foreign Mission Management Information System (TOMIS) of the Department of State before applying for an A-3 or G-5 visa. Hence, the foreign mission to the U.S. /U.N. and other international organizations to the Protocol Office of the Department of State for action:
– Pre-Notification of Employer at foreign mission (foreign officials or diplomats who will be assigned to the U.S.)
– Pre-Notification of a Domestic Worker
General Requirements for A-3 and G-5 Visas:
- For Domestic helpers of diplomats (A-3) and international organization employees (G-5) are fee exempted.
- Complete the Nonimmigrant Visa Electronic Application (DS-160)
- Prior scheduling your appointment, you must be registered with the Office of Foreign Mission Management Information System (TOMIS) of the Department of State BEFORE applying for a visa. Detailed information about TOMIS Registration can be found at: https://id.usembassy.gov/visas/nonimmigrant-visas/tomis-registration/
- It is the employer’s responsibility to ensure that TOMIS registration is complete and all other aspects of U.S. Immigration, labor and wage laws are satisfied before seeking an A3 or G5 visa for a domestic worker. Consular officers must confirm compliance with TOMIS registration and other requirements of U.S. law before approving any visa.
- Schedule your appointment through Jakconsul@state.gov
- Personally appear at the U.S. Embassy with DS-160 confirmation page, appointment confirmation page, one recent photograph size 5 X 5cm on white background, your current passport and all previous passports and any other required documents depending on the category of visa for which you are applying.
Contract Requirements for B-1, A-3 or G-5 visas:
As a domestic employee applying for a B-1, A-3 or G-5 visa, you must present an employment contract in both English and Bahasa Indonesia, signed by both you and your employer, which includes:
- A description of your duties in the U.S.
- The number of hours you will work each week, generally 35 to 40 hours
- The number of paid holidays, vacation and sick days per year
- The regular day(s) off each week
- The hourly rate of pay, which must be at least the prevailing or minimum wage per hour under Federal law (whichever is greater) where you will be employed for all hours of duty. Current minimum wages throughout the U.S. are found here: and currently prevailing wages can be found here.
- All hours worked in excess of the allowable hours per week/day, including hours on-call, are considered overtime. Employers must adhere to both Federal and state laws in regards to overtime wages and must specify the overtime rate in the contract.
- The contract must state whether reasonable deductions are taken from the wages. When the employer is a foreign diplomat, employers may only deduct 20% of the employee’s wages based on U.S. minimum wage for three meals daily. Live-in domestic employees, under prevailing practice, receive free room and board in addition to their salary. Housing may not be deducted from the employee’s wages. When the employer is not a foreign diplomat, domestic employees must receive free room and board.
- A certification that you will receive free room and board
- A certification that your employer will ensure that you do not become a public charge while working for your employer
- A certification that you will not accept any other employment while working for your employer
- A certification that your employer will not withhold your passport
- A certification that both parties understand that you cannot be required to remain on the premises after working hours without compensation
- A certification that your employer will pay your initial travel expenses to the U.S. and subsequently to your employer’s onward assignment, or to your country of normal residence at termination.
- The employer agrees to abide by all Federal, state and local laws in the United States.
- Domestic employees should bring proof of the following to the visa interview:
- Proof of the employer’s ability to pay the promised wage.
Note: If applying for an A-3 or G-5 visa, this only applies if the employer holds a diplomatic rank of counselor or below.
- Evidence establishing that the domestic employee’s stay in the United States will be temporary and he or she has no intention of abandoning his or her country.
- Experience as a personal or domestic employee: six months for employees of U.S. citizens, one year for employees of non-U.S. citizens; or the employer can demonstrate that he or she has regularly employed domestic employees for several years previously.
- Domestic employees may only work for the sponsoring employer while in the U.S., and not for any other person or organization.
- If renewing a visa, domestic employees must provide a recent IRS 1040/W2, pay slip, bank documents or other evidence to confirm that the employer has complied with contract salary requirements.
- A copy of the employer’s passport and visa with the domestic employee’s visa application.
- The employer has the financial capacity to pay the domestic employee’s salary and other costs.
- The employer must accompany ALL first-time B-1 applicants to their interview.
- For all future U.S. visa applications, the employer must show proof of payment directly to the domestic employee’s bank account.
For more information, please see our website: https://id.usembassy.gov/visas/nonimmigrant-visas/
For inquiries, contact us through email at firstname.lastname@example.org
Visas for Children
Q: Can children travel alone?
A: If an applicant is 15 years of age or younger, he/she must be accompanied by one or both parents. If an applicant is 15 years of age or younger and going on a school trip, he/she may be accompanied by a school chaperone/teacher or by his/her parents.
Q: Do children need a visa?
A: Yes. All Indonesians need a visa to travel to the U.S. All Indonesians, no matter how young, needs a visa in his/her own passport.
Q: Do children pay the application fee?
A: Yes, they do.
Q: Do children need to schedule an online appointment?
A: Under some circumstances, children can get their visas through the Interview Waiver Program. Please click here for more information: Interview Waiver Program. If the children do not qualify to get their visas through the Interview Waiver Program, then they will need to schedule an NIV appointment through our website in the same manner as their parents. Parents should schedule the family as a group. Each applicant must have his/her own appointment. One appointment per applicant. A husband and wife cannot share one appointment, nor can a parent and child share one appointment.
Q: Do all children have to come in person for their appointment?
A: No. Children aged 13 and younger, i.e. those who have not reached their 14th birthday, do not have to come for their appointment and may be eligible to get their visas through the Interview Waiver Program. Please click here for more information: Interview Waiver Program. If the children are aged 13 and younger, but are not eligible to get their visas through the Interview Waiver Program, their parents must appear for an interview on behalf of their children. The parents must bring their children’s’ passports, applications, fee receipts, photographs (taken within the last six months), and birth certificates.
Q: Can Children attend the Visa Interview Alone?
A: If an applicant is 18 years of age or younger, he/she may be accompanied by one or both parents or by a school chaperone/teacher; however this is not required.
At the conclusion of the visa interview, the U.S. Embassy in Jakarta will provide a visa applicant with several different documents based on the visa decision (see document explanation below). Following the visa interview, the U.S. Consulate in Surabaya only provides applicants with a document if the visa has been refused or if additional information is requested:
For Visa Applicants at U.S. Embassy Jakarta:
- White Sheet: your visa has been approved and you can pick up your passport at the location that you selected in your application (third party courier services or to the home or office address you requested). You should expect to receive your passport within 2-4 business days from the date your visa application was approved.
- White Ticket:stating that you, or your representative, can return after 2-4 business days to pick your visaed passport or;
- Green Sheet 221G: further information required to complete your nonimmigrant visa application.
- Yellow Sheet 221(G):your application is pending additional administrative processing.
- Pink Sheet 214(b) Refusal: you have been found ineligible for a nonimmigrant visa under Section 214(b) of the U.S. Immigration and Nationality Act. A denial under Section 214(b) means that you did not meet the requirements of the classification of the nonimmigrant visa for which you applied.
- Pink Sheet 214(b): Refusals-Failure to Establish Ties : you have been found ineligible for a nonimmigrant visa under Section 214(b) of the U.S. Immigration and Nationality Act. A denial under Section 214(b) means that you were not able to demonstrate that your intended activities in the United States would be consistent with the classification of the nonimmigrant visa for which you applied.
Section 214b” Ineligibility
If you are ineligible for a nonimmigrant visa (NIV) under Section 214(b) of the Immigration and Nationality Act (INA), you did not overcome the statutory presumption that you are an intending immigrant to the United States. Reasons for this refusal may include: You have been unable to demonstrate sufficiently strong family, social or economic ties to a life outside the United States that would compel you to leave the United States after a temporary stay; you have been unable to demonstrate that your qualifications and/or intended plan of study to qualify you for the NIV for which you have applied; and/or you violated the terms of a prior NIV.
We recommend that you reapply only after your current circumstances have changed significantly or if there are relevant facts that you did not present at your initial interview. If you choose to reapply, you must schedule a new appointment for a personal interview. You must also pay the visa application fee at that time. You may make a new appointment at How to Apply for a U.S. Visa. For further information on 214(b) please visit Visa Denials.
Section 221(g)” Ineligibility
Your nonimmigrant visa has not been approved because more information or time is need for processing. If the consular section requested additional information to process your application, we will process your application only after we receive the requested information from you.
If we do not need additional information, your application may require further review to determine if you meet the qualifications for a visa. Often we must transmit your application electronically for review within the U.S. government. We have no control over the pace or scope of this review. We are allowed to process your application only AFTER we are told that this review is completed.
When the process is complete, you will be contacted by our courier when your passport is ready. If you selected delivery, your passport will be delivered to the home or office address you requested.
Interview Waiver Program (IWP)
Many Indonesians who wish to renew their visas may qualify for the interview waiver program which allows for visa renewal without an interview. If qualified, applicants only need to pay the visa application fee, fill out the visa application form, print out a Drop-Box Confirmation Letter, and drop off documents at the RPX Document Drop-off Location any weekday between 10am and 3pm. Qualified applicants do not need to appear at the U.S. Embassy in Jakarta or the U.S. Consulate General in Surabaya for an interview.
It is important to know that your visa may still be valid if the passport is expired. You can travel to the United States with your old passport containing a valid visa and your new, valid passport.
To qualify for the Interview Waiver Program, applicants must be able to answer “yes” to ALL of the following statements. Click here for a printable pdf checklist of the Interview Waiver Program requirements (PDF 149 KB).
If you drop off your documents for renewal but are not actually eligible for the Interview Waiver Program, your application will be placed on hold and you will be asked to schedule a regular appointment. Please make sure you are eligible for the Interview Waiver Program based on the above criteria.
You are not eligible for a visa renewal appointment if you meet any of the following criteria:
- You have never had a U.S. visa.
- Your last valid visa was canceled or revoked.
- You wish to apply for a visa in a different visa class than your previous visa.
Example: you had an F-1 student visa, but now you wish to apply for an H-1 work visa.
- You lost your previous passport that had a valid or expired U.S. visa.
- You do not hold an Indonesian passport.
- You are applying for more than one visa at the same time.
Example: you are applying for both F and B1/B2 visas.
- All applicants must qualify on their own. Spouses, parents, or any family members who do not meet all of the criteria will not be eligible for the Interview Waiver Program and must schedule a regular appointment.
- The U.S. Embassy in Jakarta and the U.S. Consulate General in Surabaya reserve the right to interview any applicant. If an interview is required, an Embassy or Consulate representative will contact the applicant.
Children Under 14 Years of Age
Children under the age of 14 can qualify to receive their visas through the Interview Waiver Program as long as at least one parent meets the following requirements:
- One or both parents are renewing their visas through the Interview Waiver Program:
- Pay the visa fee for each applicant (including all children).
- Submit a completed DS-160 application for each child under 14 along with the parents’ applications.
- Submit each child’s original birth certificate, which will be returned along with the passport once the visa is issued.
- One or both parents already have a valid B1/B2 visa:
- Pay the visa fee for each child.
- Submit a completed DS-160 application for each child under 14.
- Submit each child’s original birth certificate, which will be returned along with the passport once the visa is issued.
- Submit the valid passports with valid U.S. visas for one or both parents. Please note that if the U.S. visa is not in the current passport, then both the current passport and the passport with the valid U.S. visa must be submitted.
Business Visa Program (BVP)
The Business Visa Program is only applicable at the U.S. Embassy in Jakarta.
BVP registers established, reputable firms to make it easier for certain employees and spouses and unmarried children under 21 to seek nonimmigrant visitor (B), education (F, M, J), journalist (I) or work (H1B, E, L, O, P, Q) visas. We interview BVP registrants and eligible petition based applicants by appointment, weekdays at 7:00 am and 09:00 am, excluding dates on the Holiday List.
Firms lawfully operating within Indonesia are eligible to join the BVP regardless of the firm’s ultimate nationality. Eligible firms may include for-profit corporations, universities, NGOs, news media, and international organizations. BVP registration is valid for two years. Firms must re-register if any authorized signatories change within that 2 year registration period.
BVP applicants include professional, permanent, and full time employees of registered firms. Casual, temporary, part time or contract staff are ineligible. There is no minimum length of employment. Spouses and unmarried children under 21 are also included if they apply at the same time as the employee, or if the employee already has a visa or is a citizen of a visa waiver country.
BVP-registered firms MAY NOT submit visa applications for clients, business associates, customers, domestic servants, friends, or other relatives; they must apply in the normal manner by making an appointment online at How to Apply.
To receive a visa, BVP applicants must be otherwise qualified under all applicable U.S. laws. BVP applicants are still subject to processing that may delay visa approval, as well as inspection by the Department of Homeland Security at U.S. ports of entry. To learn about U.S. visa classifications and entry requirements please see Visas; and Visit the US.
Visas will generally be ready for pickup 3 – 4 workdays after visa approval. At the end of the visa interview all applicants will receive either a white pickup instruction letter, in the case of approved visas, or a written explanation on colored paper of the ineligibility, or need for further processing or more information.
- Submit a one page letter to us on the firm’s letterhead, to verify the authenticity of future visa applications, stating the:
- Nature and purpose of typical employee business travel to the U.S.
- List of frequent U.S. destinations with complete contact information.
- Two firm officers who will sign authenticating letters for all BVP applications.
- Identify the firm officer who will serve as our point of contact regarding BVP matters, including name, title, all telephone numbers and email address.
- We will review and notify the requesting firm within two weeks.
- Once we accept a firm into the BVP and formally notify the firm, applicants may seek visas by appointment. BVP appointments will be available on an unlimited basis on Mondays and on a limited basis on Tuesday through Friday.
- Send the BVP application letter to:
- Embassy of the United States of America
Jl. Medan Merdeka Selatan 3-5
Jakarta 10110, Indonesia
Attn: Consular/Business Visa Program
The Visa Interview:
All BVP applicants must come fully prepared to the visa interview. Please click on How to Apply for a U.S. Visa. In addition to the information listed there; all BVP applicants must bring an original letter from their registered company explaining the purpose of the specific trip, signed by the authorized signatory.
Crew Visa Program (CVP)
Crewing agencies that lawfully operate within Indonesia can apply to join the Crew Visa Program (CVP) at U.S. Embassy Jakarta and/or U.S. Consulate Surabaya. The CVP screens preregistered, reputable crewing agencies and more efficiently handles their crewmember (C1/D) visa applicants at special times. Crewing agencies may submit the following documents via email to email@example.com(at the U.S. Embassy in Jakarta) or Consurabaya@state.gov (at the U.S. Consulate in Surabaya).
- List the crew agent’s company name, address, telephone and fax numbers, and email address.
- State how long the agency has been in operation.
- Describe any current or past affiliation with any other crew agencies.
- List all carriers, for whom the agency recruits crewmembers, including a contact with complete mailing address, telephone/fax numbers and email address.
- Provide the name and types of vessels for which the agency recruits crewmembers.
- List and describe the crewmembers’ positions.
(After becoming a CVP member, please update this information if it changes.)
Authorized Agency Officer: Provide the names, dates of birth, positions, mailing addresses, telephone/fax numbers, email addresses, photographs and sample signatures for a primary contact, an alternate contact, a liaison officer, and an authorized person to sign the Verification letter.
Affiliations: For each of the agency’s executives, list any/all past or current affiliations with any other crewing agencies.
Verification Letter: List and describe security features in the agency’s letter that verifies its legitimate C1/D visa applicants. Provide a Sample Verification Letter (PDF 17 KB). Each cover letter must bear a unique serial number in the following format: year-xx. It must be signed by an authorized agency officer. If contacted, this agency officer must be able to confirm an applicant’s name and assignment from the serial number on the cover letter. Each applicant’s verification letter must contain:
- Port and date of Embarkation: where and when the crewmember will join the ship;
- Port and date of Entry: where and when the ship will first enter the U.S.;
License: Submit evidence of the agency’s permission to lawfully conduct business in Indonesia. The agency’s SIUP and/or notarized Akta must indicate that the company recruits crew in Indonesia.
Carrier’s Signed Contract: Submit signed contract between the carrier and the crewing agency showing relationship.
Sample Crewmember Carrier-Employment Contract: A C1/D visa applicant must be able to, upon request, show this contract to a consular officer.
Maritime Labor Convention (MLC) of 2006 Compliance Certificate: Submit the agency’s MLC of 2006 Compliance Certificate, or a statement that the agent is not acting in compliance with the MLC of 2006.
Signed Certification: Please sign and return the Certification. (PDF 13 KB)
If a crewing agent passes the first step in the CVP registration process, consular staff will meet with the agency staff at their office. Consular staff will review each CVP registration request after the agency site visit and notify the agency of our determination.
Once a crewing agency is approved for the CVP, the agent may prepare its crewmembers for visa appointments by following the instructions under “How to apply for a C1/D Visa” below.
How to Apply for a C1/D Visa:
All visa applicants must demonstrate to the satisfaction of the consular officer that they are fully qualified under all applicable sections of U.S. law. Approved visas will generally be ready for pickup three to five business days after the appointment. Applications submitted under the CVP may still be subject to additional processing that may delay visa approval, as well as additional inspection by the Department of Homeland Security at U.S. ports of entry.
Each agent must pay individual C-1/D visa fees at designated CIMB Niaga Bank branches. Visa fee receipts for CVP applicants must contain the CVP applicant’s (not the CVP agency’s) data. CVP agents may pay C-1/D visa fees up to twelve months in advance. Once payment is complete, agents will log on to our appointment system website. All CVP members will receive a login and access code (separate from the code their seafarer’s receive) to access our appointment system website. Payment is required in full before agents can schedule interviews on the appointment system.
Crewmember appointments are scheduled every Tuesday and Wednesday morning, except on American and Indonesian holidays. Crewmember must arrive at the Embassy between 07:30 and 08:30.
All visa applicants must complete an Electronic Nonimmigrant Visa Application DS-160 online and bring the confirmation page to the Embassy. Applicants with incomplete DS-160 applications will be turned away. Either the applicant or agent can complete the forms, but if the agent completes an applicant’s forms, both the agent and the applicant must sign and verify the form’s accuracy and completeness. All applicants are also required to submit a valid, non-modified photo that meets U.S. visa standards. C1/D visa applicants are also required to bring the following:
- A printed copy of their appointment letter
- DS-160 Confirmation Page
- One photograph taken within the last six months size 5×5 cm white background
- Seaman’s Book
- Guarantee Letter from the crewing agency
- Optional Services Agreement and Disclosure Form
- Vocational School Diploma
- On the Job Training Certificate
- Basic Safety Training (BST)
- Previous employment letter
- Current contract from principal
- A printed copy of their appointment letter
- Passport (including old passport, if any)
- DS-160 Confirmation page
- One photograph taken within the last six months size 5×5 cm white background
- Seaman’s Book (incl. old Seaman’s Book)
- Guarantee Letter form the crewing agency
- Optional Services Agreement and Disclosure Form
- Previous and current job contract from principal
- Basic Safety Training certificate (BST)
Failure to bring all documents listed will result in a suspension of their visa application.
Additional Documents that are Helpful but not Required
Seaman’s Book: which is valid beyond the expiration date of the employment contract, as well as all prior seaman’s books.
School and Employment Documents: Applicants who have served on two or fewer international ships should bring school transcripts, proof of training, and verification letters from previous employers to the interview.
Training Certificates: Applicants should show proof of training relevant to being a crewman aboard an ocean-going vessel.
Job Descriptions: If taking an unusual or uncommon position, including whether the position is temporary or permanent.
It is recommended that seafarers bring all previous passports and seafarer books to help support their applications. We expect that successful visa applicants can talk freely about their work experience and all aspects of any prior visas.
Quick Links and Downloadable Documents for Agents and Their Crewmembers:
· Sample Verification Letter (PDF 17 KB)
Visa Pick up Information
Successful visa applicants are given instructions on when their visa will be ready.
Unsuccessful visa applicants will receive an information sheet explaining the grounds for their refusal and/or why visa processing cannot continue.
Agents must keep records on all crewmembers who have obtained U.S. visas. We may ask agents to provide information on specific visa applicants or how many currently hold valid U.S. visas, how many are currently on ships, and how many are no longer on ships.
It is important to submit applications only for trained/experienced sailors. An applicant who cannot explain the details of the visa application – including relevant experience – will appear unprepared. Agents should ensure that all personnel are listed at http://pelaut.dephub.go.id.
CVP agencies must prescreen their applicants for issues that might result in visa problems. Each seafarer is required to answer all the security-related questions on the DS-160 truthfully. Unqualified applicants reflect badly on the reputation of their agent. If there is a potential issue related to a particular applicant, you should discuss this with the Embassy before submitting an application for that crewmember.
Applicants who were previously ineligible for a U.S. visa must acknowledge it on their applications. A prior refusal does not automatically disqualify a crewmember, but neglecting to disclose/admit the prior refusal (Question 31) will disqualify him/her. Honesty, accuracy, and completeness are of utmost importance.
If a crewing agent wishes to recruit personnel for a different shipping line, the agent must amend the terms of its CVP registration before submitting these applications. Agents should submit the following information to firstname.lastname@example.org in order to complete the registration process for the new principal:
- Company name, telephone number, fax number, and name of contact person;
- Vessel names, flags, types and tonnages; and
- Signed agreement between agency and new principal.
Agents are responsible for keeping track of their crewmembers with U.S. visas obtained under the CVP. The moment a crewmember resigns, the agent must email email@example.com with the applicant’s name, passport number, and date of birth. The agent no longer needs to present the crewmember’s passport to the Embassy for visa cancellation. If a crewmember has joined another crewing company, the agent should provide the following information to firstname.lastname@example.org in order to determine whether or not the C1/D visa needs to be cancelled and reissued: name of crewmember’s new principal; crewmember’s former position; crewmember’s new position; date terminated with your company; and date signed on with new company.
No CVP member or broker/agent supplying sailor candidates to the CVP member may charge prospective sailors any fee or cost, whether directly or indirectly, beyond the cost of a required medical exam, passport, and seaman’s book. All other fees or costs charged to sailors are strictly prohibited, including but not limited to administrative fees, guarantee deposits, expediting fees, or any other charges above and beyond those specifically permitted by the Maritime Labor Convention of 2006. Should CVP find that a member has imposed a forbidden fee or presented a candidate sailor from a broker/sub-agent who has done so, said member shall be immediately and permanently expelled from the program.
Every agent’s participation in the CVP is conditional. The Embassy will monitor every agent’s performance and reserve the right to limit, suspend or terminate participation in the CVP. If a crewing agent does not abide by CVP guidelines, the consular officer will suspend that agent. After the suspension period, we will interview the suspended agent to determine whether or not the agency qualifies for the CVP. If we determine that the agent is no longer qualified for the CVP, the agent will be terminated from the CVP. The agent may re-apply for the CVP after a five year termination period only if new principal officers have been put in place.
Government Visa Program (GVP)
The Government Visa Program (GVP), or Drop Box, is a special program for travelers applying for U.S. diplomatic and official visas. A and G visas allow travel for a purpose deemed by the U.S. as solely reserved for a central government (A) or travel on behalf of a U.S.-recognized international organization (G). Most eligible Indonesian applicants receive visas valid for multiple entries. Central government or international organization travelers may also hold a visitor (B) visa, however, if the traveler’s intention is to carry out official government or international organization duties, he or she must enter the U.S. with an A or G visa. Officials from foreign missions may be eligible for A and G visas if they meet these same requirements.
A and G visa applicants must demonstrate that they qualify for a U.S. visa according to the U.S. Immigration and Nationality Act (INA). The purpose of travel governs visa classification under U.S. law. Holding a diplomatic or official passport does not automatically qualify the bearer for an A or G visa. If the applicant does not clearly qualify for an A or G visa, he or she will be informed of the requirement to appear at the U.S. Embassy for a biometric collection, interview, and payment of visa fees. There is no all-inclusive list of qualifications, but applicants may be found eligible if a U.S. Consular Officer determines that:
- The traveler’s trip is consistent with U.S. law;
- The traveler is a central government official (not a provincial or local official, or official from a state-owned enterprise, or a university official) OR
- The traveler is an official from a recognized international organization;
- The application includes a diplomatic note issued by the Ministry of Foreign Affairs, a foreign mission, or a U.S. recognized international organization;
- The traveler will engage in bona fide central government or international organization duties; and
- The traveler is not subject to exclusion.
Effective 12/09/2016, the definition of immediate family for dependents of A, G, and NATO visa applicants has changed. Spouses qualify as immediate family so long as the spouse is not a member of another household and will reside in the household of the principal applicant. Unmarried sons and daughters are only considered immediate family members if:
- He or she is not a member of another household.
- He or she will reside regularly with the principal applicant.
- He or she is under age 21 OR under age 23 and a full-time student at a post-secondary institution.
HOW TO APPLY
Qualified applicants for A or G visas who are holders of diplomatic passports seeking any visa are fee-exempt. A or G visa applicants do not have to appear in person at the U.S. Embassy. Please ensure that all of the information on the application is complete. If it is not complete, we will return the application to the courier and it must be corrected.
The applicant or courier may drop off the DS-160 application at U.S. Embassy Jakarta. The Embassy is open for Government Visa application drop off from 10:00 to 11:00 am, Monday – Friday except on Indonesian and American holidays.
The traveler is required to submit the following documents:
-DS-160 application confirmation page with readable barcode: https://ceac.state.gov/genniv/
- Male applicants under age 46 must provide education and work history starting from senior high school. Gaps in work and education history are not permitted.
- Previous military, current military, and military staff who hold a military rank must affirmatively answer the question: “Have you ever served in the military?”
- Official or diplomatic passport with 6 months of validity.
- One, 5×5 cm photo taken on a white background.
- Photos must be less than 6 months old, of high quality and may not be digitally scanned, altered, or retouched.
- Women wearing head coverings for religious purposes should show their full face and hairline.
- Glasses are not permitted, except in extremely rare circumstances.
-Diplomatic note from the Ministry of Foreign Affairs (KEMLU) or letter from the applicant’s international organization.
- Must be an original, photocopies are not permitted.
- See detailed requirements for diplomatic notes and letters from international organization below.
-An invitation or sponsor letter
- Diplomatic notes and official letters from international organizations should include the following information concerning the principal applicant:
1) Name and date of birth
2) Position and title, place of work
3) Place of assignment or visit
4) Purpose of travel
5) Brief description of duties
6) Travel date(s)
7) Anticipated length of stay or tour of duty in the United States
8) The names, relationships, dates of birth, and travel dates of any dependents and other members of household who will be accompanying or joining the principal.
For foreign government officials or employees who will serve at a diplomatic or consular mission (including a mission to an international organization) or at a miscellaneous foreign government office in the United States for 90 days or more, the diplomatic note should be issued by the sending government’s foreign ministry, and NOT by a mission or foreign government office in the United States. In the case of a career official currently assigned outside of the United States, a note from the embassy or consulate outside the United States where the official is currently assigned may be submitted, provided that the note certifies that the foreign ministry requests the visa application.
United Nations Officials
United Nations officers and employees on permanent assignment to UN headquarters or to one of the related agencies, or traveling to New York City for specific meetings, short-term consultations, or temporary duty assignments must submit a G-visa request cable issued by the United Nations. This also applies to immediate family members and domestic employees accompanying the principal applicant.
The cable should be formatted to include the following information:
- Name of Applicant
- Date and Place of Birth
- Functional Title/Department/Relationship to Principal
- Duty Station/Destination in the United States
- Purpose of Travel
- Expected Arrival and Departure Date
- Appointment Type
- Remarks/Name, Date of Birth, Relationship to Staff, Place of Birth, Nationality of Dependents (if relevant)
ASEAN Secretariat Officials
ASEAN officials (those hired and employed directly by the ASEAN organization) are generally not GVP qualified. However, Indonesian or third country government officials who remain employees of their national governments but are temporarily seconded to ASEAN may qualify for A or G visas. All other ASEAN officials must apply for B1/B2 visitor visas. Rather than making an appointment on-line, ASEAN officials may set up an interview via email to email@example.com. These interviews are conducted at 9:00am, Monday- Friday.
Domestic Employees of GVP Officials
For more information on applying for a visa for a domestic helper, please visit: https://id.usembassy.gov/visas/nonimmigrant-visas/, (see Domestic Employees).
Please keep in mind the following points when you apply for a U.S. visa:
- One-day processing is NOT possible. We require a minimum of two business days to process your visa application, even for urgent travel. Please plan ahead and apply early to avoid travel delays.
- Submit ALL required documents in one package. An incomplete application and old photos will be returned and processing will be delayed.
- All documents must be submitted in English, including your online application form DS-160.
NOTE: GVP applications must be received directly from the appropriate ministry, embassy, or international organization, and must be submitted through their designated couriers, NOT through U.S. Embassy personnel.
ADDITIONAL PROCESSING TIME
Applications may require additional administrative processing; therefore delaying visa issuance. Most administrative processing is resolved within two weeks, but timing will vary depending on individual circumstances and we cannot predict in advance how long it may take. Our Consular Section will inform the applicant as soon as the case is processed to conclusion.
In the meantime, applicants may borrow their passport if they need to travel. You may inform the Consular Section and we will provide you with your passport. Return your passport to the Consular Section when you return from your travels, in order to receive your visa.
VISA PICK UP
Once the visa has been issued, it is available for pickup every workday from 2:00 to 3:30pm. Please bring the white ticket card you were given when your application was dropped off and exchange it for your passport.
For more information, please see our website: https://id.usembassy.gov/visas/nonimmigrant-visas/ (GVP Menu). For other inquiries, contact the Government Visa Program through email at firstname.lastname@example.org.
Student Visa Program (SVP)
U.S. Embassy Jakarta welcomes Indonesian students to study in the United States. We hope that you find the student visa process to be one of the easiest parts of studying in the U.S.
There are four steps to apply for a visa:
STEP 1: Be accepted for admission to and enroll at an accredited U.S. institute of higher
STEP 2: Fill out an on-line visa application and pay the application fee.
STEP 3: Register with SEVIS and pay the SEVIS fee.
STEP 4: Schedule and complete a student visa interview.
Apply to School
- The U.S. government offers complimentary advising to Indonesians interested in studying in the U.S. To learn more, visit: www.educationusa.or.id
- After you are accepted into and enroll at an accredited university, college, or vocational institute of higher education in the U.S., your education institution will send a form called an I-20 or DS-2019 to you. This form is required to apply for a student visa and must be brought to the interview.
Fill Out a Student Visa Application and Pay the Fee
- Apply for your student visa as early as possible! We recommend applying at least one month in advance. Visas usually take one week to process, but it can take longer.
- Complete the online visa application, also known as form DS-160, at:
- Pay your visa application fee, also known as an MRV fee, in cash at CIMB Niaga Bank or through Electronic Fund Transfer (EFT) at any bank that conducts transactions with Bank of America.
- Print your DS-160 form. Bring these documents to your interview.
Register with SEVIS and Pay the Fee
- The Student and Exchange Visitor Information System (SEVIS) is a web-based technology system that monitors nonimmigrant students and exchange visitors continually during their course of stay in the U.S.
- Register with SEVIS and pay the SEVIS fee at http://fmjfee.com
- Print your SEVIS fee receipt and bring it to your interview.
Schedule and Complete a Visa Interview
- Student visa interviews are conducted at the U.S. Embassy in Jakarta or the Consulate in Surabaya, Monday through Friday, except on U.S. and Indonesian holidays.
- Students are guaranteed an interview appointment within two business days.
- Schedule your student visa interview appointment at: http://www.ustraveldocs.com/id
- Print your interview appointment confirmation and bring it to the interview.
- According to U.S. law, student visa applicants may only apply for a student visa up to 120 days before the start date listed on their I-20 or DS-2019.
- After you are issued a visa, do not enter the U.S. more than 30 days prior to the start date listed on your I-20 or DS-2019.
Documents to Bring to the Interview
- Original I-20 or DS-2019
- DS-160 form (Please ensure that the barcode is legible.)
- SEVIS fee receipt
- Interview appointment confirmation
- Current passport (Valid for at least six months beyond the date you plan to enter the U.S.)
- Any previous passports
- Photograph (See https://travel.state.gov/content/visas/en/general/photos.html for requirements.)
- Scholarship letter (If you have received a scholarship to finance your studies, please bring your scholarship notification letter.)
Four Tips for a Successful Visa Interview
- Discuss your career aspirations and reasons for studying the U.S.
- Demonstrate that you have financial resources to pay for your education.
- Be honest.
- Show that you have ties to your home country and plan to return to your home country after your studies are complete.
Maintaining Your Status
- While studying in the U.S., it is important to maintain your status. Students who fail to maintain status can have difficulty obtaining new visas. To learn how to maintain your status, visit: https://studyinthestates.dhs.gov/maintaining-your-status
- Parents who wish to travel with their son or daughter must apply for a visitor visa, also known as a B1/B2 visa.
- Parents cannot use a visitor visa to live with their children studying in the U.S. Short stays, under 6 months in duration, are permitted on a visitor visa.
- To apply for a visitor visa visit: http://www.ustraveldocs.com/id/
- Visitor visa interviews are conducted at the U.S. Embassy in Jakarta or the Consulate in Surabaya, Monday through Friday, except on U.S. and Indonesian holidays.
For any inquiries related to student visas, email: email@example.com
1) Where do I get more information?
Additional, free information of the best quality is available by searching on U.S. government websites, http://www.usa.gov is the most comprehensive. http://travel.state.gov belongs to the Department of State, which is responsible for visas. http://www.dhs.gov/index.shtm belongs to the Department of Homeland Security (DHS), which is responsible for entry into, and stays in, the U.S. Our role is provide general information and make a decision on your visa or entry, we are forbidden by law from assisting you to qualify for a visa or entry, which is your responsibility alone. We have limited ability to answer individual questions, and we insist that you attempt to find the answer yourself first. Ultimately the only way for you to learn if you are qualified for a visa is to apply.
2) Do all NIV applicants have to come to the embassy for an interview and fingerscanning?
Yes, for most applicants. There are only a few exceptions to the interview and fingerprinting requirement. The following applicants do not have to appear in person:
- Applicants not yet 14 years old or age 80 and older.
- Applicants for A1, A2 (official travelers on central government business), C2, C3 (central government officials in transit on central government business) or G1, G2, G3, G4 (central government officials traveling in connection with an international organization, or employees of an international organization).
Applicants who qualify to renew their visas through the Interview Waiver Program.
3) I have a nonimmigrant visa that will expire soon and I would like to renew it. Do I need go through the whole visa application process again?
Yes, each NIV application is a separate process. You may be qualified to renew your visa without an interview through the Interview Waiver Program.
4) My passport has expired, but the U.S. visa in it is still valid. Do I need to apply for a new visa?
No. If your visa is still valid and unmarked or undamaged, you can travel with your two passports together (old and new), if the purpose of your travel matches your current NIV. Also, the name and other personal data must be the same in both passports, and both passports must be from the same country and of the same type (i.e., both tourist passports or both diplomatic passports).
5) I have an old U.S. visa with indefinite validity. Is it still valid?
No. Effective April 1, 2004 all indefinite validity NIVs were declared to be invalid. If you still have one of these old NIVs you must qualify for a new visa before traveling to the U.S.
6) I have dual citizenship. Which passport should I use to travel to the United States?
U.S. citizens, even dual citizens/nationals, must enter and depart the United States using a U.S. passport.
7) What should I bring to my interview?
Please visit our Global Support Services (GSS).
8) Why might I not qualify for an NIV?
The vast majority of NIV applicants in Indonesia receive visas.
. Some applicants’ applications may require further administrative processing after their appointment, others must return with more information, and a few are ineligible because they are seeking an NIV for which they are unqualified by law. Each applicant receives a colored paper explaining his or her outcome. U.S. law makes clear that the burden of proving NIV eligibility rests only on the applicant and no one can guarantee that an applicant is eligible. Some NIV applicants may be attempting to use a visitor (B) NIV to work or reside in the United States. Other applicants may have committed a crime on a previous visit to the United States.
Under the law, (section 214b of the Immigration and Nationality Act) all B-1/B-2, student (F), exchange (J), and some other NIV applicants must prove that they have a residence abroad they do not intend to abandon. A residence abroad does not mean simply an address or a house. It means a complete life, including social, economic or family ties that force a reasonable person in the applicant’s situation to return home after a temporary stay in the United States. We look carefully at past travel to the U.S. and, for example, B-1/B-2 visa applicants who have spent a lot of time in the U.S., even visiting close relatives, may be considered ineligible for another B-1/B-2 visa. Applicants who are ineligible for an NIV under section 214b may seek an Immigrant Visa (IV) to be in the United States.
9) How can an applicant prove ties?
“Ties” are the various aspects of an individual’s life that bind him or her to a particular place, such as a job, family, responsibilities, station in life or assets. Because each applicant’s situation is unique, it is difficult to say specifically what evidence of ties is likely to be convincing. We look for the following information:
- Employment, length of time on the job, salary, responsibilities.
- Financial assets not just to show sufficient funds to pay for a trip or study, but also to prove that an applicant has no reason to work unlawfully in the United States. Large amounts are less relevant than a solid financial or banking history over time, with regular deposits and withdrawals.
- Self-employed applicants may have a history of profitable contracts, invoices, bills of lading, accountant’s reports, tax returns and bank records showing regular, steady business activity.
- Applicants going for short-term training connected to their work, or study, should explain the training, or study, and how it fits in with their future plans here. If they do not speak English, the U.S. school should explain how the applicant will overcome language deficiency.
- Applicants should be prepared to explain the purpose of the trip in detail, whom they plan to visit and how their trip will benefit their business. Faxes or letters from U.S. contacts can help.
Letters of guarantee, even for close relatives, are of no help as they carry no weight under U.S. law. We are required to look at the applicant’s own situation and decide if he or she meets the requirements and intent of the law.
10) What if an applicant has already been refused?
Please read our site on Visa Ineligibilities section.
Further information on visa refusals is available here.
11) What is “administrative processing?”
Most NIV applications are approved or denied immediately following the visa interview. Some NIV applications require a more thorough review, regardless of the applicant’s prior visas, pressure from outside contacts or an urgent need to travel. Most “administrative processing” is resolved within a few weeks, but the timing will vary depending on individual circumstances, and we cannot predict in advance how long it may take. We urge all NIV applicants to apply in advance of their desired travel.
12) How do I read and understand my visa?
As soon as you receive your visa, check to make sure all your personal information printed on the visa is correct. If any of the information on your visa does not match the information in your passport or is otherwise incorrect, please contact us right away. If the mistake was our fault, we will fix it quickly and without charge.
The expiration date of your visa is the last day you may use the visa to enter the United States. It does not indicate how long you may stay in the United States. Your stay is determined by DHS at your port of entry. See “What will happen when I enter the U.S.?” below. Your visa may expire while you are in the United States. As long as you comply with the DHS decision on the conditions of your stay, you should have no problem.
Further information on interpreting your visa can be found at Questions About Visas.
13) What will happen when I enter the U.S.?
Your airline should give you a blank I-94 (or I-94W for visa waiver travelers) and a Customs Declaration form 6059B. Each traveler must complete the I-94; only one Customs Declaration is required for a family traveling together.
Upon entry, a DHS officer will take your fingerprints and photo, and interview you about your eligibility to enter the United States. Remember that a visa only allows you to seek entry, the entry decision and conditions are made solely by a DHS officer. More complete information is available on the DHS website for U.S. Customs and Border Protection.
Take a minute to look I-94 in your passport. It will tell you how long you are permitted to stay. Tourists are typically allowed up to six months. Some travelers, such as students, are admitted for the duration of their studies. If you need to stay longer than first allowed, you must make an application to extend your stay with DHS’s U.S. Citizenship and Immigration Services, http://www.uscis.gov/portal/site/uscis, before your legal stay expires. Should you violate the terms of your entry you may be subject to sanctions, including arrest, deportation and permanent visa ineligibility.
14) My visa will expire while I am in the United States. Is there a problem with that?
You may stay in the U.S. for the period of time and conditions authorized by the DHS officer when you were admitted, which will be noted on the I-94, even if your visa expires during your stay.
15) I did not turn in my I-94 when I left the United States, what should I do?
The I-94 or I-94W will normally be stapled to your passport by the DHS officer. Do not remove it. Airline personnel should remove it when you check in for your flight out of the United States. If you arrive home with the I-94 still in your passport, you are responsible for sending it with proof of your departure (e.g. a copy of your boarding pass, frequent flier statement or passport showing both biodata page and page with entry into a non U.S. destination) t:
DHS CBP ACS
1084 South Laurel Road
London KY 40744 USA
Do not give it to the U.S. embassy or any other office. If you do not clear your departure properly with DHS you may be considered to have unlawfully remained in the United States and ineligible to reenter in the future.
16) My passport with my visa was stolen, what should I do?
If your passport with a U.S. visa is lost or stolen while you are in the U.S., see Lost and Stolen Passports, Visas, and Arrival-Departure Records (Form I-94) at www.travel.state.gov. If you are outside the United States., e-mail us at firstname.lastname@example.org, listing your full name as written in your passport, date and country of birth, and any information about your visa. You must apply in the normal manner to replace a lost or stolen visa. Please be prepared to explain what happened to your old visa.
17) My question wasn’t answered here. Where can I get further information?
After reading all pages on our website and searching U.S. government webites, you may write email@example.com. We will try to answer all inquiries that we deem to be unique and not answerable by information on U.S. government websites or solved by applying, within 4 work days.
18) How may I complete departure verification?
If you were ordered to depart the United States please come to the Consular section at the U.S. Embassy Jakarta, with all family members who need departure verification, Monday-Friday, 9:00-9:30am, holidays excluded. Please be prepared for a 2 or more hour wait. You must bring the following documents:
- Form G-146, Form I-210, or Form I-392
- Passports (both the old passport with US visa and the new one),
- Deportation order or any similar documents,
- Proof of the date of your departure from the United States (boarding passes and/or airline ticket.) If you have lost your boarding passes and airline ticket, you must bring a letter from the airline with details on the date of your flight and flight number.
A primary function of any government is to ensure the security of its borders, to make the nation a safe place to live, work, study or visit. The U.S. Departments of State and Homeland Security work together to detect and stop fraud in applications for U.S. passports, Consular Reports of Birth Abroad, immigrant visas and, nonimmigrant visas. We accomplish this critical goal by following our laws, making both staff and applicants accountable for their actions and decisions, training our staff on fraud detection, maintaining close cooperation with U.S. and Indonesian law enforcement agencies, and deploying our highly trained investigators to conduct interviews and gather information.
The consequences of fraud are extremely serious. If you commit fraud, you have committed a felony under U.S. law. Not only will you lose the benefit that you are seeking, but you may also have to pay hundreds of thousands of dollars in fines and you may even go to jail. We aggressively pursue fraud cases, referring individuals for prosecution under U.S. and/or Indonesian law.
Reporting Visa Fraud
If you know someone who has committed or who is planning on committing fraud by submitting a false or forged document, making false statements to a consular officer, or who plans on working illegally or conducting illegal activity in the United States, you may contact us by e-mailing us at firstname.lastname@example.org, faxing us at +62-21-385-7189, calling us at +62-21-3435-9050 workdays 7:30am to 4:00pm, or by writing us at: U.S. Embassy Jakarta, Consular Section/AFU, 5 Jalan Medan Merdeka, Jakarta 10110 INDONESIA or DPO AP 96520 USA.
If you wish us to keep your identity confidential, be sure to tell us that this is your wish when you contact us.
Listed below are several common internet scams regarding false websites, diversity visa fraud and internet dating scams. Please If you have any questions, please contact us.
Beware of ‘Visa Agents’ and nefarious ‘Travel Agents’
We encourage applicants to be very wary if an agent offers to provide them with false or altered documents such as bankbooks, bank statements, civil registry documents (KK, AN, AK, etc.) or business registration documents (SIUP). Fake documents will not help anyone obtain a visa. In fact, submitting fake documents to us is likely to prevent an applicant from ever obtaining a visa. If one is truly qualified for a U.S. visa, then fake documents are not needed – you only need to give us true, accurate and honest information.
Website Fraud Warning
The U.S. Department of State advises the public that only internet sites including the “.gov” indicator are official U.S. government websites. While many of these U.S. Embassy Websites have the “.gov” indicator in their internet address, a number do not. The Department of State Website does link directly to all U.S. Embassy Websites abroad at www.state.gov. This is the best way to get accurate and correct information. Applicants are advised to be cautious in all dealings with companies that claim to offer any assistance in obtaining U.S. visas. Please note the following:
- Immigration Related Websites: Many other non-governmental websites (e.g., using the suffixes “.com,” “.org” or “.net”) provide legitimate and useful immigration and visa related information and services. Regardless of the content of other websites, the U.S. Department of State does not endorse, recommend or sponsor any information or material shown at these other websites.
- Other Impostor or Fraudulent Websites and Email: A few other websites may try to mislead customers and members of the public into thinking they are official websites. These websites may attempt to require you to pay for services such as forms and information about immigration procedures, which are otherwise free on the U.S. Department of State website, or overseas through the U.S. Embassy Consular Section website. Additionally, these other websites may require you to pay for services. These websites may contact you by email to lure you to their offer. Additionally, be wary of sending any personal information that might be used for identity fraud/theft to these websites.
- A Few Words about the Diversity Visa Program: Specifically, there have been instances of fraudulent websites posing as official U.S. Government websites. Some companies posing as the U.S. government have sought money in order to “complete” lottery entry forms. Applicants selected in the Diversity Visa random drawing are notified by the U.S. Department of State, Kentucky Consular Center, and provided instructions on how to proceed to the next step in the process. No other organization or company is authorized by theU.S. Department of State to notify Diversity Visa lottery applicants of their winning entry.
How Do I Report Internet Fraud or Unsolicited Email?
If you wish to file a complaint about Internet fraud, please see the econsumer.gov website, hosted by the U.S. Federal Trade Commission, which is a joint effort of consumer protection agencies from 17 nations or go to the Federal Bureau of Investigation (FBI) Internet Fraud Complaint Center.
Lost or Stolen Passport
My passport with my visa was stolen, what should I do?
If your passport with a U.S. visa is lost or stolen while you are in the U.S., see Lost and Stolen Passports, Visas, and Arrival-Departure Records (Form I-94) at Travel.state.gov. If you are outside the U.S., e-mail us at email@example.com, listing your full name as written in your passport, date and country of birth, and any information about your visa. You must apply in the normal manner to replace a lost or stolen visa. Please be prepared to explain what happened to your old visa.
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
Bahasa Indonesia and English-speaking customer service agents are ready to assist you Monday – Friday from 7:00am to 7:00pm. The call center is closed for Indonesian and U.S. holidays.
Required Information: Please have all of the following information on hand before contacting the call center.
- The visa applicant’s first and last name
- The visa applicant’s passport number
- The visa applicant’s date of birth
- The visa applicant’s email address
- The U.S. Embassy/Consulate where the visa applicant will appear for an interview
If you do not have all of the information listed above then the call center will not be able to help you. Please collect the missing information and then call back.
- Telephone: Please contact a customer service representative using one of these telephone numbers.
Indonesia Callers: If you are in Indonesia, please call: +62 21 40101393 and +62 8118103737.
International Callers: Applicants calling from the United States can reach a customer service representative at +1 703 520 2237. Hours of operation in the continental U.S. are 7pm-7am EST / 6pm-6am CST / 5pm-5am MST / 4pm-4am PST.
- Chat(8:00 a.m. to 8:00 p.m.): To chat with a customer service representative, please click here. Chat software works with Internet Explorer 8.0, Internet Explorer 7.0, Internet Explorer 6 Service Pack 2, and Firefox 3.6.
- Click to Call – If you are calling from Indonesia and would like our service to call you, please see here for more information.
- Skype:To use Skype to speak to a customer service representative from 7:00am to 7:00pm., please add a new contact to your Skype account with the Skype name ustraveldocs-indonesia.
- Email:To reach a customer service representative via email, please write to us at: firstname.lastname@example.org
Visiting the Embassy or Consulate
The U.S. Embassy in Jakarta is located at Jalan Medan Merdeka Selatan No. 5. The U.S. Consulate in Surabaya is located at Jl. Citra Raya Niaga No. 2. The U.S. Consulate in Medan and the U.S. Consular Agency in Bali does not accept or process visa applications.
The Embassy is just south of the Indonesian National Monument in Central Jakarta. There is no parking available at the Embassy. Please consider taking public transportation, such as a taxi, or make arrangements to be dropped off for your appointment.